SMS Terms and Conditions

Do It Right Plumbers, Inc.

Program Description: Do It Right Plumbers, Inc. operates an SMS messaging program to communicate with customers about appointments, service updates, and post-service follow-up including review requests.

How to Opt In: Customers consent to receive SMS messages through one of two documented methods: 

  1. Submitting any web form on doitrightplumbers.com that captures a phone number. Each form displays the SMS Disclaimer: “Customers consent to receive SMS messages by checking the optional SMS consent box on any web form at doitrightplumbers.com that captures a phone number. The box is unchecked by default and is not required to submit the form.”

 

  1. Providing verbal consent during the initial booking call, which our CSR documents in our customer management system at the time of the call.

 

Message Frequency: Variable, based on your active service relationship with Do It Right Plumbers, Inc. Customers typically receive 1-5 messages per month. 

Message and Data Rates: Message and data rates may apply per your mobile carrier’s plan.

How to Opt Out: Reply STOP to any message to be removed from all future SMS communications. You will receive one final confirmation that you have been unsubscribed.

How to Get Help: Reply HELP to any message, or call us at 949-430-7575 during business hours (Monday-Friday 7am-7pm Pacific). 

Supported Carriers: Messages may not be available on all carriers. Do It Right Plumbers, Inc. is not liable for delayed or undelivered messages.

Privacy: We do not share, sell, or rent your mobile phone number or SMS opt-in data to third parties or affiliates for marketing purposes. See our Privacy Policy at https://www.doitrightplumbers.com/privacy-policy/ for full details.

Contact:

Do It Right Plumbers, Inc.
1630 Palm Street
Santa Ana, CA 92701
Phone: 949-430-7575

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Americans with Disabilities Act (ADA) Notice

At Do It Right Plumbers, we are committed to ensuring that individuals with disabilities enjoy full access to our websites. In recognition of this commitment, we are in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Please be aware that our efforts are ongoing. If at any time you have difficulty using this website or with a particular web page or function on this site, please contact us by phone at (714) 862-2393; or email us at ([email protected]) and place “Web Content Accessibility (ADA)” in the subject heading and we will make all reasonable efforts to assist you.